|Certification Description||Product sold on Crunchy Fashion are brand new and 100% genuine.|
|Estimated Delivery Time|
|2 to 5 Working Days|
|Every effort has been made to accurately reproduce the look of this product but there might be slight variation in the color and size of the actual product received due to on-screen representation. Every effort has been made to assure that the information on this site is accurate. If you find any error, please report us at email@example.com|
Tips to Make Your Imitation Jewelry Last Longer
Return & Refund Policy
At Crunchy Fashion, we strive for your satisfaction and follow a fast return policy to avoid any hassles in case you receive wrong, damaged, or simply the products you don’t like.
What is Crunchy Fashion Return Policy?
Crunchy Fashion follows a 15 day return policy. You can return your products within 15 days of their delivery.
What is the Crunchy Fashion return procedure?
Follow the steps below to return your package:
Crunchy Fashion Private Limited, 2nd Floor,Plot no. 69, Ahinsa khand 2, Indirapura, Ghaziabad, Uttar Pradesh, Pin-201014
How can I cancel my products?
Until your jewelry package has not been processed from our end, you can choose to cancel it by contacting us through email or call. Once your package is in the shipping process, you will have to wait for its delivery to return it within 15 days of its delivery.
How can I exchange my products?
You can exchange your products by sending us an email at firstname.lastname@example.org or calling us at +91-9873028046 within the 15 days of your order delivery.
Why was my return package returned?
You must note that we conduct a thorough quality check when you return an item. Please make sure that the items are in their original condition and unworn. In case we suspect a quality issue, chances are that your return request might get canceled.
Can I return or cancel custom-made orders?
No, we do not exchange/return customized orders.
When will I receive my refund?
Once we receive your Crunchy Fashion return package at our warehouse, our team conducts a close quality check of all the items. We process the refund only after the purchased items match the original quality.
If the products received are not in a sellable condition, the package will be sent back to you, with no refund being processed against your return request.
After your return package proceeds with the quality check, you will be informed about the refund details over an email within 15 days.
How are Crunchy Fashion refunds processed?
All refunds will be processed in the mode of original payment. COD refunds will be paid as Crunchy Fashion credits. Refunds are processed immediately after a quality check. However, it might take up to 15 days for the refund to reflect in your bank account.
The Crunchy Fashion delivery partner refused to pick up my return. What to do?
Currently, we only pick up return packages of damaged/wrong products. If you are returning your products due to any other reason, you can address your return package to:
At Crunchy Fashion, we intend to provide you with a hassle-free and memorable online shopping experience for artificial Jewellery. Our team of dedicated professionals makes every effort to ensure that you receive your Jewellery on time and in its original condition. The prompt shipping policy at Crunchy Fashion provides our customers with a facile experience of buying fashion accessories online.
In what countries does Crunchy Fashion ship?
Currently, we ship across India, the UK, Canada, and the USA.
How much time does it take for orders to get shipped?
Buying accessories online is exciting, but it can become tedious when you don’t receive your orders on time. We employ all our resources to ensure that you get your products as soon as possible. When we receive your order on our website, we usually process the orders within 1-3 business days.
Why have I not received my order yet?
We usually ship within 1-3 business days. Your order might be delayed because of an unprecedented technological glitch. In such circumstances, we request your cooperation so that we can process your order without any further delay.
Where is my order?
Once we have processed your order containing artificial Jewellery, it is then shipped for delivery. We send an email confirmation to you informing you about the shipment of your order to make sure that you receive all the information about your package. The confirmation will additionally provide you with your shipment tracking details, which will help you track your order without indulging in incessant calling hassles.
Do I have to be present to receive my order?
High-value orders may require a signature upon delivery to assure complete safety and security of your package. If you are unavailable to receive your artificial Jewellery package, please ensure that an adult authorized to sign for your order is available at the designated shipping address.
How can I pay for my orders at Crunchy Fashion?
At Crunchy Fashion, we provide a wide array of payment options to use for your next purchase of imitation Jewellery with us. You can pay via credit/debit card, UPI, Netbanking, and Cash on Delivery (COD). You can choose the payment method that best suits your requirements.
How do I cancel my order?
We understand that you might want to cancel your order in some circumstances. As a result, at Crunchy Fashion, we offer you a hassle-free cancellation policy. You can cancel your Crunchy Fashion package of artificial Jewellery by sending us an email at email@example.com or by contacting us at +91-9873028046.
However, it is crucial to note that order cancellations can be processed as long as we have not shipped the order. We cannot cancel your package once the shipment process has begun. If you are not satisfied with the Crunchy Fashion Jewellery package that you received, you can choose to return the order within the next 15 days of the date of delivery.
I have received a damaged order. What to do?
If you have received a damaged/wrong order, you must return it immediately to us within 15 days of its delivery, following our return policy.
Note: Crunchy Fashion reserves the right to cancel any order that appears suspect or fraudulent. All fraudulent transactions will be reported to proper authorities.